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Year 2020, Proceedings of The Third Economics, Business And Organization Research (EBOR) Conference, 433 - 442, 31.12.2020

Sakir Guler

Abstract

References

  • Aktaş, S., & Pasinlioğlu, T. (2017). Ebelere verilen empati eğitiminin postpartum dönemdeki annelerin beklentilerini karşılama, doğumu ve ebeyi algılama düzeyine etkisi. Jinekoloji Obstetrik ve Neonatoloji Tıp Dergisi, 14(2), 60-65.
  • Almaghrabi, R. H., Alfaradi, H., Al Hebshi, W. A., & Albaadani, M. M. (2020). Healthcare workers experience in dealing with Coronavirus (COVID-19) pandemic. Saudi medical journal, 41(6), 657-661.
  • Banerjee, A., Mukherjee, K., Bhattacharjee, D., Garai, D., & Chakraborty, R. (2020). Status of Health-care Workers in Relation to COVID-19 Infection: A Retrospective Study in a Level 4 COVID Hospital in Eastern India. The Journal of the Association of Physicians of India, 68(12), 55-57.
  • Chen, X., Zhang, S. X., Jahanshahi, A. A., Alvarez-Risco, A., Dai, H., Li, J., & Ibarra, V. G. (2020). Belief in a COVID-19 conspiracy theory as a predictor of mental health and well-being of health care workers in Ecuador: cross-sectional survey study. JMIR Public Health and Surveillance, 6(3), e20737.
  • Congar, K. (2020) ‘Sosyal medyada koronavirüsle savaşan kahraman doktor ve sağlık çalışanlarına destek’, Euronews, 24 March 2020. Available at: https://tr.euronews.com/2020/03/24/foto-galeri-i-sosyal-medyada-koronavirusle-savasan-kahraman-doktor-ve-sagl-k-cal-sanlar-na (Accessed: 08.11.2020).
  • Di Tella, M., Romeo, A., Benfante, A., & Castelli, L. (2020). Mental health of healthcare workers during the COVID‐19 pandemic in Italy. Journal of evaluation in clinical practice, 26(6), 1583-1587.
  • Diener, E., Wirtz, D., Biswas-Diener, R., Tov, W., Kim-Prieto, C., Choi, D. W., & Oishi, S. (2009). New measures of well-being. In Assessing well-being (pp. 247-266). Springer, Dordrecht.
  • Göçümlü, Ç., B. (2020) ‘ Sağlık çalışanlarının ücretsiz ulaşım ve sosyal tesis hakkı yıl sonuna uzatıldı’, AA, 28 June 2020. Available at: https://www.aa.com.tr/tr/turkiye/saglik-calisanlarinin-ucretsiz-ulasim-ve-sosyal-tesis-hakki-yil-sonuna-uzatildi/1955952. (Accessed: 08.11.2020).
  • Grover, S., Singh, P., Sahoo, S., & Mehra, A. (2020). Stigma related to COVID-19 infection: Are the Health Care Workers stigmatizing their own colleagues?. Asian Journal of Psychiatry.
  • Lai, J., Ma, S., Wang, Y., Cai, Z., Hu, J., Wei, N., ... & Tan, H. (2020). Factors associated with mental health outcomes among health care workers exposed to coronavirus disease 2019. JAMA network open, 3(3), e203976-e203976.
  • Menon, V., Padhy, S. K., & Pattnaik, J. I. (2020). Stigma and aggression against health care workers in India amidst COVID-19 times: Possible drivers and mitigation strategies. Indian Journal of Psychological Medicine, 42(4), 400-401.
  • Muiry, R., Parsons, V., & Madan, I. (2020). Risks posed by COVID-19 to healthcare workers. Occupational Medicine. Doi: https://doi.org/10.1093/occmed/kqaa191.
  • Ramaci, T., Barattucci, M., Ledda, C., & Rapisarda, V. (2020). Social Stigma during COVID-19 and its impact on HCWs outcomes. Sustainability, 12(9), 3834.
  • Sözcü, (2020). Apartmanda ayrımcılığa uğrayan sağlık çalışanlarından tokat gibi cevap!. Avaible at: https://www.sozcu.com.tr/2020/gundem/apartmanda-ayrimciliga-ugrayan-saglik-calisanlarindan-tokat-gibi-cevap-5730063/ (Accessed: 07.11.2020).
  • Sukamolson, S. (2007). Fundamentals of quantitative research. Language Institute Chulalongkorn University, 1, 2-3.
  • Taylor, S., Landry, C. A., Rachor, G. S., Paluszek, M. M., & Asmundson, G. J. (2020). Fear and avoidance of healthcare workers: An important, under-recognized form of stigmatization during the COVID-19 pandemic. Journal of Anxiety Disorders, 75, 102289.
  • Who, (2020a). WHO Coronavirus Disease (COVID-19) Dashboard. Available at: https://covid19.who.int/ (Accessed: 6.11.2020).
  • Who, (2020b). 17 July. Available at: https://twitter.com/WHO/status/1284148139797209093. (Accessed: 06.11.2020).
  • Yıldırım, Ö. & Taşdan, C. (2020) ‘Bakan Koca’dan sağlık çalışanları için üst üste 3 gün alkış çağrısı’, AA, 19 March, 2020. Available at: https://www.aa.com.tr/tr/koronavirus/bakan-kocadan-saglik-calisanlari-icin-ust-uste-3-gun-alkis-cagrisi/1772398 (Accessed: 08.11.2020).

EXPLORING THE COMMUNICATION EXPECTATIONS OF HEALTH CARE WORKERS: EMPIRICAL EVIDENCE FROM TURKEY

Year 2020, Proceedings of The Third Economics, Business And Organization Research (EBOR) Conference, 433 - 442, 31.12.2020

Sakir Guler

Abstract

The aim of this study is to demonstrate the communication expectation levels of healthcare workers (HCWs) and their level of emotion. This study, in which 521 Turkish health workers participated, is a survey study. I explored the communication expectations and emotion levels of the participants in terms of professional title, gender and geographical region. The results show that the adverse emotions felt by healthcare workers are at a high level and that the workers have high expectations of attention, understanding, patience, and tolerance from the people they interact with. Those in the Aegean feel a higher level of negative emotion than those working in other regions. The results show that society has substantial responsibilities for healthcare workers. Society should avoid stigmatizing behavior towards healthcare workers and should be treated in a way that makes them feel good.

Keywords

Communication Expectations HCW Covid-19 Adverse Feels Turkey SPANE healthcare workers subjective well-being well-being

References

  • Aktaş, S., & Pasinlioğlu, T. (2017). Ebelere verilen empati eğitiminin postpartum dönemdeki annelerin beklentilerini karşılama, doğumu ve ebeyi algılama düzeyine etkisi. Jinekoloji Obstetrik ve Neonatoloji Tıp Dergisi, 14(2), 60-65.
  • Almaghrabi, R. H., Alfaradi, H., Al Hebshi, W. A., & Albaadani, M. M. (2020). Healthcare workers experience in dealing with Coronavirus (COVID-19) pandemic. Saudi medical journal, 41(6), 657-661.
  • Banerjee, A., Mukherjee, K., Bhattacharjee, D., Garai, D., & Chakraborty, R. (2020). Status of Health-care Workers in Relation to COVID-19 Infection: A Retrospective Study in a Level 4 COVID Hospital in Eastern India. The Journal of the Association of Physicians of India, 68(12), 55-57.
  • Chen, X., Zhang, S. X., Jahanshahi, A. A., Alvarez-Risco, A., Dai, H., Li, J., & Ibarra, V. G. (2020). Belief in a COVID-19 conspiracy theory as a predictor of mental health and well-being of health care workers in Ecuador: cross-sectional survey study. JMIR Public Health and Surveillance, 6(3), e20737.
  • Congar, K. (2020) ‘Sosyal medyada koronavirüsle savaşan kahraman doktor ve sağlık çalışanlarına destek’, Euronews, 24 March 2020. Available at: https://tr.euronews.com/2020/03/24/foto-galeri-i-sosyal-medyada-koronavirusle-savasan-kahraman-doktor-ve-sagl-k-cal-sanlar-na (Accessed: 08.11.2020).
  • Di Tella, M., Romeo, A., Benfante, A., & Castelli, L. (2020). Mental health of healthcare workers during the COVID‐19 pandemic in Italy. Journal of evaluation in clinical practice, 26(6), 1583-1587.
  • Diener, E., Wirtz, D., Biswas-Diener, R., Tov, W., Kim-Prieto, C., Choi, D. W., & Oishi, S. (2009). New measures of well-being. In Assessing well-being (pp. 247-266). Springer, Dordrecht.
  • Göçümlü, Ç., B. (2020) ‘ Sağlık çalışanlarının ücretsiz ulaşım ve sosyal tesis hakkı yıl sonuna uzatıldı’, AA, 28 June 2020. Available at: https://www.aa.com.tr/tr/turkiye/saglik-calisanlarinin-ucretsiz-ulasim-ve-sosyal-tesis-hakki-yil-sonuna-uzatildi/1955952. (Accessed: 08.11.2020).
  • Grover, S., Singh, P., Sahoo, S., & Mehra, A. (2020). Stigma related to COVID-19 infection: Are the Health Care Workers stigmatizing their own colleagues?. Asian Journal of Psychiatry.
  • Lai, J., Ma, S., Wang, Y., Cai, Z., Hu, J., Wei, N., ... & Tan, H. (2020). Factors associated with mental health outcomes among health care workers exposed to coronavirus disease 2019. JAMA network open, 3(3), e203976-e203976.
  • Menon, V., Padhy, S. K., & Pattnaik, J. I. (2020). Stigma and aggression against health care workers in India amidst COVID-19 times: Possible drivers and mitigation strategies. Indian Journal of Psychological Medicine, 42(4), 400-401.
  • Muiry, R., Parsons, V., & Madan, I. (2020). Risks posed by COVID-19 to healthcare workers. Occupational Medicine. Doi: https://doi.org/10.1093/occmed/kqaa191.
  • Ramaci, T., Barattucci, M., Ledda, C., & Rapisarda, V. (2020). Social Stigma during COVID-19 and its impact on HCWs outcomes. Sustainability, 12(9), 3834.
  • Sözcü, (2020). Apartmanda ayrımcılığa uğrayan sağlık çalışanlarından tokat gibi cevap!. Avaible at: https://www.sozcu.com.tr/2020/gundem/apartmanda-ayrimciliga-ugrayan-saglik-calisanlarindan-tokat-gibi-cevap-5730063/ (Accessed: 07.11.2020).
  • Sukamolson, S. (2007). Fundamentals of quantitative research. Language Institute Chulalongkorn University, 1, 2-3.
  • Taylor, S., Landry, C. A., Rachor, G. S., Paluszek, M. M., & Asmundson, G. J. (2020). Fear and avoidance of healthcare workers: An important, under-recognized form of stigmatization during the COVID-19 pandemic. Journal of Anxiety Disorders, 75, 102289.
  • Who, (2020a). WHO Coronavirus Disease (COVID-19) Dashboard. Available at: https://covid19.who.int/ (Accessed: 6.11.2020).
  • Who, (2020b). 17 July. Available at: https://twitter.com/WHO/status/1284148139797209093. (Accessed: 06.11.2020).
  • Yıldırım, Ö. & Taşdan, C. (2020) ‘Bakan Koca’dan sağlık çalışanları için üst üste 3 gün alkış çağrısı’, AA, 19 March, 2020. Available at: https://www.aa.com.tr/tr/koronavirus/bakan-kocadan-saglik-calisanlari-icin-ust-uste-3-gun-alkis-cagrisi/1772398 (Accessed: 08.11.2020).
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Details

Primary Language English
Subjects Communication and Media Studies
Journal Section Conference Full Paper Proceedings
Authors

Sakir Guler

Publication Date December 31, 2020
Published in Issue Year 2020 Proceedings of The Third Economics, Business And Organization Research (EBOR) Conference

Cite

APA Guler, S. (2020). EXPLORING THE COMMUNICATION EXPECTATIONS OF HEALTH CARE WORKERS: EMPIRICAL EVIDENCE FROM TURKEY. Economics Business and Organization Research433-442.
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