Abstract
Objective: The violence against healthcare workers has significantly increased within the last years; which has become an important problem for the health sector. The present study aims to reveal the importance level of the underlying reasons for violence against healthcare workers HCWs in terms of community.Methods: This study was conducted between December 2018 and January 2019 in Yalova, Turkey. The population of the study consisted of participants above 18 years old and residing in Yalova, Turkey. The survey method was used in the collection of data. A total of 545 survey forms were collected in the scope of the study. Descriptive statistics frequency, percentage distribution, mean, standard deviation, etc. was calculated in the analysis of the data collected.Results: In accordance with the results of the study, it has been found out that the three most important reasons for the violence against HCWs are the impatience of the patients and their relatives 3.85±0.92 , inadequate information given to the patients and their relatives 3.68±0.97 and long waiting periods of the patients 3.45±1.11 .Conclusion: Considering the results of this study, it is recommended to take precautions at micro and macro levels and to conduct studies to decrease the violence against HCWs
Keywords
References
- World Health Organization. World Report on Violence and Health: Summary. Geneva: 2002. https://www.who.int/ violence_injur y_prevention/violence/world_repor t/en/ summary_en.pdf
- Saines JC. Violence and Aggression in A & E. Recommendations for Action. Accid Emerg Nurs 1999;7:8–12. [CrossRef]
- Şenol D, Mazman İ. Violence Against Child: A Sociological Approach in the Case of Turkey. KMU J Soc Econ Res 2014;16:11–7. https://core. ac.uk/download/pdf/51128649.pdf
- Edirne T, Aslan S, Acar N, Emre N, Arat Ş, Kara SÇ, Kaya AA. Prevalence and Characteristics of Violence Towards Health Care Staff. Smyrna Med J 2015;3:35–41. https://smyrnatipdergisi.com/dosyalar_ upload/belgeler/Hekim%20d%C4%B1%C5%9F%C4%B1%20 %C5%9Fiddet1490512470.pdf
- Pınar T, Pınar G. Healthcare Workers and Workplace Violence. TAF Prev Med Bull 2013;12:315–26. [CrossRef]
- Adas E. Privatization of Health and Publicization of Violence: Violence Toward Doctors in Turkey. Crit Pub Health 2011;21:339–51. [CrossRef]
- Kingma M. Workplace Violence in the Health Sector: A Problem of Epidemic Proportion. Int Nurs Rev 2001;48:129–30. [CrossRef]
- Akbaş M, Boz A, Dursun A, Çetin S, Kılıçaslan A. Determination of Exposure Status to Violence of 112 Employees and Their Behavior Towards Violence. DEUHFED 2016;9:93–100. http:// static.dergipark.org.tr/article-download/a440/88a5/9406/ JA53NY33EM/5c3c3e952a75e_c590b9d1d046643f6b8c945313038 0a5.pdf?
- Çamcı O, Kutlu Y. Determination of Workplace Violence Toward Health Workers in Kocaeli. J Psychiatr Nurs 2011;2:9–16. http://www. journalagent.com/phd/pdfs/PHD_2_1_9_16.pdf
- Çiçek Durak T, Yolcu S, Akay S, Demir Y, Kılıçaslan R, Değerli V, Parlak İ. Investigation of Violence Incidents by the Patient or Patients’ Relatives Directed Towards the Health Care Professionals in Bozyaka Training and Research Hospital. Genel Tıp Derg 2014;24:130–7. http://www.geneltip.org/upload/sayi/86/GTD-00746.pdf
- Egici MT, Öztürk GZ. Violence Against Healthcare Workers in the Light of White Code Data. Ankara Med J 2018;18:224–31.
- İlhan MN, Çakır M, Tunca MZ, Avcı E, Çetin E, Aydemir Ö, et al. From Society Point of View Violence Against Healthcare Workers: Causes, Attitudes, Behaviours. Gazi Med J 2013;24:5–10.
- Eker HH, Özder A, Tokaç M, Topçu İ, Tabu A. Aggression and Violence Towards Health Care Providers, and Effects Thereof. Arch Psychiatr Psychother 2012;4:19–29. http://www.archivespp.pl/uploads/ images/2012_14_4/19Eker_ArchivesPP_4_2012.pdf
- Akca N, Yılmaz A, Işık O. Violence Applied to Health Employees: An Example of a Private Medical Center. Ankara J Health Serv 2014;13:1– 12. [CrossRef]
- Al-Shiyab AA, Ababneh RI. Consequences of Workplace Violence Behaviors in Jordanian Public Hospitals. Employee Relat 2018;40:515–28. [CrossRef]
- Mantzouranis G, Fafliora E, Bampalis VG, Christopoulou I. Assessment and Analysis of Workplace Violence in a Greek Tertiary Hospital. Arch Environ Occup Health 2015;70:256–64. [CrossRef]
- Milet M, Yanık A. Workplace Violence Against Health Workers. Int J Health Manage Strat Res 2017;3:25–36. http://static.dergipark.org. tr/article-download/b08e/6251/c946/59c4f6bdbb18a.pdf?
- Demiroğlu T, Kılınç E, Atay E. Violence Towards Health Professionals: The Case of Kilis City. J Health Sci 2015;24:49–55. https://www. researchgate.net/publication/303815017_VIOLENCE_TOWARDS_ HEALTH_PROFESSIONALS_THE_CASE_OF_KILIS_CITY
- Devebakan N. Workplace Violence in Health Care Organizations and Evaluation of “Code White” Application in Dokuz Eylul University Application and Research Hospital. Suleyman Demirel University, Journal of Faculty of Economics and Administrative Sciences 2018;23:383–99. http://iibfdergi.sdu.edu.tr/assets/uploads/ sites/352/files/yil-2018-cilt-23-sayi-2-yazi03-12062018.pdf
- Sarcan, E. Public Point of View for the Increasing Violence Towards Health Workers. Recidency Thesis, Department of Emergency Medicine, Gaziantep University Faculty of Medicine, 2013.
- Takak SÖ, Artantaş AB. Evaluation of Patients’ and Their Relatives’ Opinions and Attitudes About Violence Against Health Care Workers. Ankara Med J 2018;18:103–16. [CrossRef]
- Karaman H, Atar B, Aktan DÇ. The Comparison of Factor Extraction Methods Used in Exploratory Factor Analysis. Gazi University Journal of Gazi Educational Faculty - GUJGEF 2017;37:1173–93. [CrossRef]
- Maskey R, Fei J, Nguyen HO. Use of Exploratory Factor Analysis in Maritime Research. The Asian Journal of Shipping and Logistics 2018;34:91–111. [CrossRef]
- Öztürk H, Babacan E. Violence Applied to Health Personnel Working at Hospitals by Patients/Their Relatives: The Causes and Factors Regarding Violence. J Health Nurs Manage 2014;1:70–80. [CrossRef]
- Yaşar ZF, Durukan E, Büken E. A University Hospital Patients and Their Relatives’ Opinions on Violence in Health. Rom J Leg Med 2017;25:65–9. [CrossRef]
Abstract
Amaç: Sağlık çalışanlarına yönelik şiddet olayları son yıllarda önemli bir artış göstermiş ve bu durum sağlık sektörü için önemli bir sorun haline gelmiştir. Bu çalışmayla topluma göre sağlık çalışanlarına yönelik şiddetin nedenlerinin önem düzeyinin ortaya konulması amaçlanmıştır. Yöntem: Araştırma, Aralık 2018 – Ocak 2019 aylarında Yalova ilinde gerçekleştirilmiştir. Araştırma evrenini Yalova’da ikamet eden ve 18 yaşını doldurmuş bireyler oluşturmuştur. Araştırmada veri toplamak için anket yöntemi kullanılmıştır. Araştırma kapsamında 545 anket formu toplanmıştır. Toplanan verilerin analizlerinde tanımlayıcı istatistikler frekans, yüzde dağılımları, ortalama, standart sapma gibi hesaplanmıştır. Bulgular: Araştırmanın sonuçlarına göre sağlık çalışanlarına yönelik şiddetin en önemli üç nedeninin, hasta ve yakınlarının sabırsız olmasının 3,85±0,92 , hasta ve yakınlarının yeterince bilgilendirilmemesinin 3,68±0,97 ve hastaların uzun süre bekletilmesinin 3,45±1,11 olduğu belirlenmiştir. Sonuç: Araştırmanın sonuçları dikkate alınarak sağlık çalışanlarına yönelik şiddet olaylarının azaltılması için mikro ve makro düzeyde bazı tedbirlerin alınması ve çalışmaların yapılması önerilmektedir.
Keywords
References
- World Health Organization. World Report on Violence and Health: Summary. Geneva: 2002. https://www.who.int/ violence_injur y_prevention/violence/world_repor t/en/ summary_en.pdf
- Saines JC. Violence and Aggression in A & E. Recommendations for Action. Accid Emerg Nurs 1999;7:8–12. [CrossRef]
- Şenol D, Mazman İ. Violence Against Child: A Sociological Approach in the Case of Turkey. KMU J Soc Econ Res 2014;16:11–7. https://core. ac.uk/download/pdf/51128649.pdf
- Edirne T, Aslan S, Acar N, Emre N, Arat Ş, Kara SÇ, Kaya AA. Prevalence and Characteristics of Violence Towards Health Care Staff. Smyrna Med J 2015;3:35–41. https://smyrnatipdergisi.com/dosyalar_ upload/belgeler/Hekim%20d%C4%B1%C5%9F%C4%B1%20 %C5%9Fiddet1490512470.pdf
- Pınar T, Pınar G. Healthcare Workers and Workplace Violence. TAF Prev Med Bull 2013;12:315–26. [CrossRef]
- Adas E. Privatization of Health and Publicization of Violence: Violence Toward Doctors in Turkey. Crit Pub Health 2011;21:339–51. [CrossRef]
- Kingma M. Workplace Violence in the Health Sector: A Problem of Epidemic Proportion. Int Nurs Rev 2001;48:129–30. [CrossRef]
- Akbaş M, Boz A, Dursun A, Çetin S, Kılıçaslan A. Determination of Exposure Status to Violence of 112 Employees and Their Behavior Towards Violence. DEUHFED 2016;9:93–100. http:// static.dergipark.org.tr/article-download/a440/88a5/9406/ JA53NY33EM/5c3c3e952a75e_c590b9d1d046643f6b8c945313038 0a5.pdf?
- Çamcı O, Kutlu Y. Determination of Workplace Violence Toward Health Workers in Kocaeli. J Psychiatr Nurs 2011;2:9–16. http://www. journalagent.com/phd/pdfs/PHD_2_1_9_16.pdf
- Çiçek Durak T, Yolcu S, Akay S, Demir Y, Kılıçaslan R, Değerli V, Parlak İ. Investigation of Violence Incidents by the Patient or Patients’ Relatives Directed Towards the Health Care Professionals in Bozyaka Training and Research Hospital. Genel Tıp Derg 2014;24:130–7. http://www.geneltip.org/upload/sayi/86/GTD-00746.pdf
- Egici MT, Öztürk GZ. Violence Against Healthcare Workers in the Light of White Code Data. Ankara Med J 2018;18:224–31.
- İlhan MN, Çakır M, Tunca MZ, Avcı E, Çetin E, Aydemir Ö, et al. From Society Point of View Violence Against Healthcare Workers: Causes, Attitudes, Behaviours. Gazi Med J 2013;24:5–10.
- Eker HH, Özder A, Tokaç M, Topçu İ, Tabu A. Aggression and Violence Towards Health Care Providers, and Effects Thereof. Arch Psychiatr Psychother 2012;4:19–29. http://www.archivespp.pl/uploads/ images/2012_14_4/19Eker_ArchivesPP_4_2012.pdf
- Akca N, Yılmaz A, Işık O. Violence Applied to Health Employees: An Example of a Private Medical Center. Ankara J Health Serv 2014;13:1– 12. [CrossRef]
- Al-Shiyab AA, Ababneh RI. Consequences of Workplace Violence Behaviors in Jordanian Public Hospitals. Employee Relat 2018;40:515–28. [CrossRef]
- Mantzouranis G, Fafliora E, Bampalis VG, Christopoulou I. Assessment and Analysis of Workplace Violence in a Greek Tertiary Hospital. Arch Environ Occup Health 2015;70:256–64. [CrossRef]
- Milet M, Yanık A. Workplace Violence Against Health Workers. Int J Health Manage Strat Res 2017;3:25–36. http://static.dergipark.org. tr/article-download/b08e/6251/c946/59c4f6bdbb18a.pdf?
- Demiroğlu T, Kılınç E, Atay E. Violence Towards Health Professionals: The Case of Kilis City. J Health Sci 2015;24:49–55. https://www. researchgate.net/publication/303815017_VIOLENCE_TOWARDS_ HEALTH_PROFESSIONALS_THE_CASE_OF_KILIS_CITY
- Devebakan N. Workplace Violence in Health Care Organizations and Evaluation of “Code White” Application in Dokuz Eylul University Application and Research Hospital. Suleyman Demirel University, Journal of Faculty of Economics and Administrative Sciences 2018;23:383–99. http://iibfdergi.sdu.edu.tr/assets/uploads/ sites/352/files/yil-2018-cilt-23-sayi-2-yazi03-12062018.pdf
- Sarcan, E. Public Point of View for the Increasing Violence Towards Health Workers. Recidency Thesis, Department of Emergency Medicine, Gaziantep University Faculty of Medicine, 2013.
- Takak SÖ, Artantaş AB. Evaluation of Patients’ and Their Relatives’ Opinions and Attitudes About Violence Against Health Care Workers. Ankara Med J 2018;18:103–16. [CrossRef]
- Karaman H, Atar B, Aktan DÇ. The Comparison of Factor Extraction Methods Used in Exploratory Factor Analysis. Gazi University Journal of Gazi Educational Faculty - GUJGEF 2017;37:1173–93. [CrossRef]
- Maskey R, Fei J, Nguyen HO. Use of Exploratory Factor Analysis in Maritime Research. The Asian Journal of Shipping and Logistics 2018;34:91–111. [CrossRef]
- Öztürk H, Babacan E. Violence Applied to Health Personnel Working at Hospitals by Patients/Their Relatives: The Causes and Factors Regarding Violence. J Health Nurs Manage 2014;1:70–80. [CrossRef]
- Yaşar ZF, Durukan E, Büken E. A University Hospital Patients and Their Relatives’ Opinions on Violence in Health. Rom J Leg Med 2017;25:65–9. [CrossRef]
Details
| Primary Language | English |
|---|---|
| Journal Section | Research Article |
| Authors | |
| Publication Date | September 1, 2020 |
| Published in Issue | Year 2020Issue: 3 |