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Dedikodu Hemşirelerin İş Performansı Algıları ile İlişkili midir?

Year 2020, Volume: 15 Issue: 1, 17 - 30, 01.04.2020
https://doi.org/10.17153/oguiibf.520390

Abstract

Bu
çalışma hemşirelerin iş performansı ile dedikodu düzeyleri arasındaki ilişkiyi
belirlemek amacıyla gerçekleştirilmiştir. Çalışmanın verileri Nisan-Haziran
2018 tarihleri arasında Sakarya ilinde faaliyet gösteren İl Sağlık Müdürlüğüne
bağlı eğitim ve araştırma hastanesi ve kamu hastanesinde çalışan 211 hemşireden
toplanmıştır. Veri toplama aracı olarak; hemşire performansı ölçeği, dedikodu
ölçeği ve tanıtıcı bilgi formu olmak üzere üç bölümden oluşan anket formu
kullanılmıştır. Verilerin analizinde bağımsız örneklem testi ve tek yönlü
varyans analizi; korelasyon, regresyon analizleri kullanılmıştır. Çalışmada,
hemşirelerin dedikodu işlev algıları ile performans algıları arasında negatif
yönlü olmasına rağmen anlamlı ilişkinin olmadığı tespit edilmiştir (r= -0,134;
p>0,05). Dedikodu alt boyutundan etkileme boyutu ile hemşirelerin
performansları arasında olumsuz yönde etkileşim olsa bile hemşireler arasındaki
informal iletişim ağının performansları üzerinde olumsuzluk oluşturmadığını
söyleyebiliriz.

References

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  • Eşkin Bacaksız, Feride, Tuna, Rujnan, & Harmancı Seren, Arzu Kader (2017). The Relationships between Or-ganisational Identification, Job Performance, and Job Crafting: A Study Among Nurses. International Journal of Caring Sciences, Vol. 10, No. 1: 251-259.
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Is Gossip Associated with Nurses’ Job Performance Perceptions?

Year 2020, Volume: 15 Issue: 1, 17 - 30, 01.04.2020
https://doi.org/10.17153/oguiibf.520390

Abstract

This study seeks to reveal the relationship
between nurse job performance and gossip level. The data were collected from
211 nurses working in training and research hospitals and public hospitals
affiliated with the Provincial Directorate of Health in Sakarya province of
Turkey between April and June 2018. The data collection tool is a scale
consisting of three sections that are Nurse Performance Scale, Gossip
Questionnaire, and Introductory Information Form. For analysis, independent
sample t test, one-way variance analysis, and correlation and regression
analyses were employed. The study showed that there is a negative,
insignificant relationship between nurses’ gossip perceptions and performance
perceptions (r= -0.134; p>0.05). It is possible to say that despite the
negative relationship between influences, one of the sub-dimensions of gossip,
and nurse performance, informal communication among nurses does not create a
negative effect on nurse performance.

References

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  • AeroLeads. (2017/07/10) What is Sales Performance?. https://aeroleads.com/blog/what-is-sales-performance/ (Erişim Tarihi: 01.04.2018).
  • Agarwal, Shipra, & Garg, Ashish(2012). The Importance of Communication within Organizations: A Research on Two Hotels in Uttarakhand. IOSR Journal of Business and Management, Vol. 3, No. 2: 40-49.
  • Al-Ahmadi, Hanan (2009). Factors affecting performance of hospital nurses in Riyadh Region, Saudi Arabia. International Journal of Health Care Quality Assurance, Vol. 22, No. 1: 40-54.
  • Altuntaș, Serap, Șahin Altun, Özlem, & Çevik Akyil, Rahşan (2014). The nurses’ form of organizational commu-nication: What is the role of gossip?. Contemporary nurse, Vol. 48, No. 1: 109-116. DOI: 10.1080/10376178.2014.11081932
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  • Awases, Magdalene. H., Bezuidenhout, Marthie C., & Roos, Janetta H. (2013). Factors affecting the perfor-mance of professional nurses in Namibia. Curationis, Vol. 36, No. 1: 1-8. http://dx.doi.org/10.4102/curationis.v36i1.108
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  • Bulduk, Serap Özel, İrem & Dinçer, Yeliz (2016). Informal Communication in Healthcare (Gossip and Rumour): Nurses’ Attitudes. Athens Journal of Health. Vol. 3, No. 4: 307-318.
  • Caillier, James Gerard (2010). Factors affecting job performance in public agencies. Public Performance & Management Review, Vol. 34, No. 2: 139-165.
  • Chien-Chih Kuo, Kirk Chang, Sarah Quinton, Chiu-Yi Lu & Iling Lee (2015) Gossip in the workplace and the implications for HR management: a study of gossip and its relationship to employee cynicism, The Interna-tional Journal of Human Resource Management, Vol. 26, No. 18: 2288-2307, DOI: 10.1080/09585192.2014.985329
  • Cole, J. M., & Dalton, J. (2009). Idle women’s chat? Gender and gossip. Social Section, The Annual Confer-ence of the British Psychological Society, University of Kent, Kent, UK.
  • Crampton, Suzanne M., Hodge, John W., & Mishra, Jitendra M. (1998). The Informal Communication Net-work: Factors Influencing Grapevine Activity. Public Personnel Management, Vol. 27, No. 4: 569-584.
  • Çekmecelioğlu, Hülya G., & Pelenk, Saadet Ela (2015). Örgütsel Engellerin, Örgütsel Bağlılık ve İş Performansı Üzerindeki Etkileri: Kocaeli Lastik İşletmelerinde Bir Araştırma. Kocaeli Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, C. 29: 143-164.
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  • Ellwardt, Lea, Wittek, Rafael, & Wielers, Rudi (2012). Talking about the boss: Effects of generalized and interpersonal trust on workplace gossip. Group & organization management, Vol. 37, No. 4: 521-549.
  • Eroğlu, Erhan (2005). Yöneticilerin Dedikodu ve Söylentiye Yönelik Davranış Biçimlerinin Belirlenmesi (Arfor Taşıma Hizmetleri AŞ’de Bir Uygulama). Kırgizistan Türkiye Manas Üniversitesi Sosyal Bilimler Dergisi, C. 13: 203-218.
  • Eşkin Bacaksız, Feride & Yıldırım, Aytolan (2013). Dedikodu ve Söylenti Tutum Ölçeği’nin Geliştirilmesi. Journal of Anatolia Nursing and Health Sciences, Vol. 16, No. 1: 36-42.
  • Eşkin Bacaksız, Feride, Tuna, Rujnan, & Harmancı Seren, Arzu Kader (2017). The Relationships between Or-ganisational Identification, Job Performance, and Job Crafting: A Study Among Nurses. International Journal of Caring Sciences, Vol. 10, No. 1: 251-259.
  • Eşkin Bacaksız, Feride, Tuna, Rujnan & Harmancı Seren, Arzu Kader (2018). Sağlık Çalışanlarında Performans ve Örgütsel Sinizm İlişkisi: Hemşireler Üzerinde Bir Araştırma. Acıbadem Üniversitesi Sağlık bilimleri Dergisi. C. 9, S. 19: 52-58.
  • Fort, Alfredo L., & Voltero, Lauren (2004). Factors affecting the performance of maternal health care provid-ers in Armenia. Human resources for health, Vol. 2, No. 8. http://doi.org/10.1186/1478-4491-2-8
  • Foster, Eric K. (2004). Research on gossip: Taxonomy, methods, and future directions. Review of general psychology, Vol. 8, No. 2: 78-99. DOI: 10.1037/1089-2680.8.2.78
  • Gabr Mahmoud, Hala & Mohamed El-Sayed, Neamat (2016). High Performance Work Systems that Promote Nurses' Job Performance at Main Mansoura University Hospital. Public Policy and Administration Research. Vol. 6, No. 9: 59-67.
  • Gider, Ömer, Taş, Yunus & Top, Mehmet (2009). Hemşirelerin İş Performansını Etkileyen Örgütsel Faktörlerin Değerlendirilmesi: Kocaeli Üniversitesi Araştırma ve Uygulama Hastanesi Örneği. Verimlilik Dergisi, C. 2009, S. 2: 25-44.
  • Greenslade Jaimi H. & Jimmieson Nerina L. (2007). Distinguishing between task and contextual performance for nurses: Developmant of a job performance scale, J Adv Nurs; Vol. 58: 602–611. https://doi. org/10.1111/j.1365-2648.2007.04256.x
  • Grosser, Travis J., Lopez-Kidwell, Virginie, & Labianca, Giuseppe (2010). A social network analysis of positive and negative gossip in organizational life. Group & Organization Management, Vol. 35, No. 2: 177-212.
  • Grosser, Travis J., Lopez-Kidwell, Virginie, Labianca, Giuseppe, & Ellwardt, L. (2012). Hearing it through the grapevine. Positive and negative workplace gossip. Organizational Dynamics, 4152-61. doi:10.1016/j.orgdyn.2011.12.007
  • Harmancı Seren, Arzu Kader, Tuna, Rujnan, & Eşkin Bacaksiz, Feride (2018). Reliability and Validity of the Turkish Version of the Job Performance Scale Instrument. Journal of Nursing Research, Vol. 26, No. 1: 27-35.
  • Hayajneh, Yaseen Ahmed, 2000, “Identification Of The Influence Of Organizational Variables On Hospital Staff Nurses’ Job Performance”. (Unpublished doctorate dissertation). Iowa, USA: University of Iowa, City Gradu-ate College.
  • Jankingthong, Korkaew, & Rurkkhum, Suthinee (2012). Factors affecting job performance: a review of litera-ture. Silpakorn University Journal of Social Sciences, Humanities, and Arts, Vol. 12, No. 2: 115-128.
  • Khanjankhani, Khatereh, Askari, Roohollah, Rafiei, Sima, Shahi, Mohsen Askari, Hashemi, Fariba, & Shafii, Milad (2017). Applying artificial neural network approach to predict nurses' job performance based on per-sonality traits and organizational factors. Annals of Tropical Medicine and Public Health, Vol. 10, No. 5: 1299-1305.
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  • Kurland, Nancy B., & Pelled, Lisa H. (2000). Passing the word: Toward a model of gossip and power in the workplace. Academy of management review, Vol. 25, No. 2: 428-438.
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There are 61 citations in total.

Details

Primary Language English
Journal Section Articles
Authors

Ayhan Durmuş 0000-0001-8362-2769

Harun Kırılmaz 0000-0001-6055-6826

Özlem Şahin 0000-0002-6767-4195

Publication Date April 1, 2020
Submission Date January 31, 2019
Published in Issue Year 2020 Volume: 15 Issue: 1

Cite

APA Durmuş, A., Kırılmaz, H., & Şahin, Ö. (2020). Is Gossip Associated with Nurses’ Job Performance Perceptions?. Eskişehir Osmangazi Üniversitesi İktisadi Ve İdari Bilimler Dergisi, 15(1), 17-30. https://doi.org/10.17153/oguiibf.520390