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The Impact of Paternalistic Leadership Behaviour on Organizational Trust among Healthcare Professionals

Yıl 2021, Cilt 12, Sayı 4, 768 - 774, 29.09.2021
https://doi.org/10.31067/acusaglik.974079

Öz

Aim: The aim of the current study was to investigate the impact of paternalistic leadership on organizational trust among healthcare professionals in Turkey. As a starting point, it acknowledges that the impact of paternalistic leadership may vary depending on the cultural values of a given society. The study then offers the regression model between the variables among with implications of this relationship for healthcare management in Turkey. Methods: A questionnaire-based cross-sectional study and face-to-face interviews were conducted at a private hospital group in Turkey. The study sample encompassed 329 employees. In data analysis and evaluations, frequency tables, central and prevalence criteria, Pearson's correlation test and simple linear regression analysis were employed and analysed in the SPSS 20 statistical package program. Results: A statistically significant and positive correlation was found between paternalistic leadership behaviour and organizational trust (r = 0.669, p = 0.000; R2 = 0.448). The analysis indicated that paternalistic leadership behaviour explained about 45% of the variance in organizational trust. Conclusion: In our study, it was found that paternalistic leadership behaviours are strongly related to organizational trust among healthcare professionals in Turkey. Paternalistic leadership, particularly in collectivist cultures with high power-distance structures, may yield to positive organizational outcomes.

Kaynakça

  • 1. Silin RH. Leadership and values: The organization of large-scale Taiwanese enterprise. Boston: Harvard University Asia Center; 1976.
  • 2. Anderson J. Servant Leadership and the True Parental Model. School of Leadership Studies Regent University; 2005.
  • 3. Keklik B. Determination of Leadership Style Preferred in Health Institutions: Example of a Private Hospital. Afyon Kocatepe UniversityIIBF Journal. 2012; 14(1):73-93.
  • 4. Chen XP, Eberly M, Chiang TJ, Farh JL, Cheng BS. Affective trust in Chinese leaders: Linking paternalistic leadership to employee performance. Journal of management. 2014; 40(3): 796-819. DOI: 10.1177/0149206311410604
  • 5. Aycan, Z. Paternalism: Towards Conceptual Refinement and Operationalization. Scientific Advances in Indigenous Psychologies: Empirical, Philosophical, and Cultural Contributions. London: Cambridge University Press 2006; 445-466.
  • 6. Wren DA. The history of management thought. John Wiley & Sons; 2005.
  • 7. Aycan Z, Kanungo RN, Mendonca M, Yu K, Deller J, Stahl G, Khurshid A, Impact of Culture on Human Resource Management Practices: A 10-Country Comparison. Applied Psychology: An International Review. 2000; 49(1): 192-221. DOI: 10.1111/1464-0597.00010
  • 8. Aycan Z. Paternalizm: Yönetim ve Liderlik Anlayışına İlişkin Üç Görgül Çalışma. Yönetim Araştırmaları Dergisi. 2001; 1(1):1-31.
  • 9. Uysal ŞA, Keklik B, Erdem R, Çelik R. Examination of the Relationship Between Hospital Managers’ Leadership Traits and Levels of the Employees’ Work Productivity. Hacettepe Health Administration Journal. 2012; 15(1):25-57.
  • 10. Uçar Z. The Relationship Between Paternalistic Leadership and Job Satisfaction from the Viewpoint of Leading Member Exchange. Bitlis Eren University Journal of Academic Projection. 2019; 4(1):28-49.
  • 11. Nal M. Sağlık Yöneticilerinin Paternalist Liderlik Davranışlarının Çalışanların İş Doyumu ve Örgütsel Adalet Algısı İlişkilerinin İncelenmesi [Examining the Relationship between Health Managers’ Paternalist Leadership Behaviors, Job Satisfaction and Organizational Justice Perceptions among heathcare workers]. Istanbul: Marmara University, 2018.
  • 12. Nal M, Tarım M. The Effect of Paternalist Leadership Behavior by Health Managers on Workers’ Job Satisfaction. ACU International Journal of Social Sciences. 2017; 3(2):117-141.
  • 13. Cerit Y. The Relationship Between Paternalistic Leadership and Satisfaction from Administrator and Work. Ondokuz Mayıs Üniversitesi Eğitim Fakültesi Dergisi. 2012; 31(2):35-56.
  • 14. Paoching C, Chichun H. The Relationship of Paternalistic Leadership and Organizational Citizenship Behavior:The Mediating Effect of Upward Communication. Journal of Human Resource and Adult Learning. 2009; 5(2).
  • 15. Chu P, Yang CC. A Study of the Relationships among Paternalistic Leadership and Working Morale: The Mediating Effect of Subordinate-Supervisor Relationship. Journal of Human Resource and Adult Learning. 2009; 5(2):1-14.
  • 16. Nal M. Sağlık Yöneticilerinin Paternalist Liderlik Davranışlarının Çalışanların İş Doyumu ve Örgütsel Adalet Algısı İlişkilerinin İncelenmesi [Examining the Relationship between Health Managers’ Paternalist Leadership Behaviors, Job Satisfaction and Organizational Justice Perceptions among heathcare workers]. Istanbul: Marmara University, 2018.
  • 17. Nal M, Sevim E. The Effect of Paternalist Leadership on Work Engagement: A Research on Health Workers. Journal of International Health Sciences and Management. 2020; 6(10): 90-107.
  • 18. Laub, J. (2003). From Paternalism to the Servant Organization: Expanding the Organizational Leadership Assessment (AOL) Model. Paper presented at the 2003 Servant Leadership Research Roundtable, Regent University, Virginia Beach, VA.
  • 19. Shockley-Zalabak P, Ellis K, Cesaria R. Measuring organizational trust. San Francisco, CA: IABC Research Foundation; 2000.
  • 20. Bal Taştan S, Isci E. Algılanan Sosyal Adalet, Benlik Kurguları Ve Adil Dünya İnancının Örgütsel Güven İle İlişkilerinin İncelenmesi: Kültürel Psikoloji Ve Sosyal Biliş Kuramı Açısından Bir Değerlendirme. "İş, Güç" Industrial Relations and Human Resources Journal. 2016; 18(3):133-158.
  • 21. Bromiley P, Cummings LL. The Organizational Trust Inventory (OTI). Roderick M Kramer, Tom R Tyler (eds), Trust in Organizations, Thousand Oaks, Sage; 1996.
  • 22. Kalemci Tüzün İ. Güven, Örgütsel Güven ve Örgütsel Güven Modelleri [Organizational Trust and Organizational Trust Models]. Karamanoğlu Mehmetbey Üniversitesi Sosyal ve Ekonomik Araştırmalar Dergisi. 2007; 2007(2):93-118.
  • 23. Anderson P, Cooper C, Layard R, Litchfield P, Jane-Llopis E. Well-being and global success-A report prepared by the World Economic Forum Global Agenda Council on health & well-being. World Econ Forum 2012: 5-8.
  • 24. Jiang Y, Chen W. Effects of Organizational Trust on Organizational Learning and Creativity, EURASIA Journal of Mathematics Science and Technology Education. 2017; 13(6):2057-2068. DOI: 10.12973/eurasia.2017.01213a
  • 25. Morreale SP, Shockley-Zalabak P. A Qualitative Study of Organizational Trust: Leaders’ Perceptions in Organizations in Poland and Russia. Intercultural Communication Studies. 2014; 23(2): 69-89. DOI: 10.1080/17475759.2014.989255
  • 26. Covey MR, Merrill R. The speed of trust: The one thing that changes everything. New York: Free Press; 2008.
  • 27. Paliszkiewicz J. Inter-organizational trust: Conceptualization and measurement. International Journal of Performance Measurement. 2011; 1: 15-28.
  • 28. Erben GS, Güneşer AB. The Relationship Between Paternalistic Leadership and Organizational Commitment: Investigating the Role of Climate Regarding Ethics. Journal of Business Ethics. 2008; 82:955–968.
  • 29. Cheng BS, Chou LF, W TY, Huang MP, Farh JL. Paternalistic Leadership and Subordinate Responses: Establishing A Leadership Model in Chinese Organizations. Asian Journal of Social Psychology. 2004; 7:89–117. DOI: 10.1111/j.1467-839X.2004.00137.x

Yıl 2021, Cilt 12, Sayı 4, 768 - 774, 29.09.2021
https://doi.org/10.31067/acusaglik.974079

Öz

Kaynakça

  • 1. Silin RH. Leadership and values: The organization of large-scale Taiwanese enterprise. Boston: Harvard University Asia Center; 1976.
  • 2. Anderson J. Servant Leadership and the True Parental Model. School of Leadership Studies Regent University; 2005.
  • 3. Keklik B. Determination of Leadership Style Preferred in Health Institutions: Example of a Private Hospital. Afyon Kocatepe UniversityIIBF Journal. 2012; 14(1):73-93.
  • 4. Chen XP, Eberly M, Chiang TJ, Farh JL, Cheng BS. Affective trust in Chinese leaders: Linking paternalistic leadership to employee performance. Journal of management. 2014; 40(3): 796-819. DOI: 10.1177/0149206311410604
  • 5. Aycan, Z. Paternalism: Towards Conceptual Refinement and Operationalization. Scientific Advances in Indigenous Psychologies: Empirical, Philosophical, and Cultural Contributions. London: Cambridge University Press 2006; 445-466.
  • 6. Wren DA. The history of management thought. John Wiley & Sons; 2005.
  • 7. Aycan Z, Kanungo RN, Mendonca M, Yu K, Deller J, Stahl G, Khurshid A, Impact of Culture on Human Resource Management Practices: A 10-Country Comparison. Applied Psychology: An International Review. 2000; 49(1): 192-221. DOI: 10.1111/1464-0597.00010
  • 8. Aycan Z. Paternalizm: Yönetim ve Liderlik Anlayışına İlişkin Üç Görgül Çalışma. Yönetim Araştırmaları Dergisi. 2001; 1(1):1-31.
  • 9. Uysal ŞA, Keklik B, Erdem R, Çelik R. Examination of the Relationship Between Hospital Managers’ Leadership Traits and Levels of the Employees’ Work Productivity. Hacettepe Health Administration Journal. 2012; 15(1):25-57.
  • 10. Uçar Z. The Relationship Between Paternalistic Leadership and Job Satisfaction from the Viewpoint of Leading Member Exchange. Bitlis Eren University Journal of Academic Projection. 2019; 4(1):28-49.
  • 11. Nal M. Sağlık Yöneticilerinin Paternalist Liderlik Davranışlarının Çalışanların İş Doyumu ve Örgütsel Adalet Algısı İlişkilerinin İncelenmesi [Examining the Relationship between Health Managers’ Paternalist Leadership Behaviors, Job Satisfaction and Organizational Justice Perceptions among heathcare workers]. Istanbul: Marmara University, 2018.
  • 12. Nal M, Tarım M. The Effect of Paternalist Leadership Behavior by Health Managers on Workers’ Job Satisfaction. ACU International Journal of Social Sciences. 2017; 3(2):117-141.
  • 13. Cerit Y. The Relationship Between Paternalistic Leadership and Satisfaction from Administrator and Work. Ondokuz Mayıs Üniversitesi Eğitim Fakültesi Dergisi. 2012; 31(2):35-56.
  • 14. Paoching C, Chichun H. The Relationship of Paternalistic Leadership and Organizational Citizenship Behavior:The Mediating Effect of Upward Communication. Journal of Human Resource and Adult Learning. 2009; 5(2).
  • 15. Chu P, Yang CC. A Study of the Relationships among Paternalistic Leadership and Working Morale: The Mediating Effect of Subordinate-Supervisor Relationship. Journal of Human Resource and Adult Learning. 2009; 5(2):1-14.
  • 16. Nal M. Sağlık Yöneticilerinin Paternalist Liderlik Davranışlarının Çalışanların İş Doyumu ve Örgütsel Adalet Algısı İlişkilerinin İncelenmesi [Examining the Relationship between Health Managers’ Paternalist Leadership Behaviors, Job Satisfaction and Organizational Justice Perceptions among heathcare workers]. Istanbul: Marmara University, 2018.
  • 17. Nal M, Sevim E. The Effect of Paternalist Leadership on Work Engagement: A Research on Health Workers. Journal of International Health Sciences and Management. 2020; 6(10): 90-107.
  • 18. Laub, J. (2003). From Paternalism to the Servant Organization: Expanding the Organizational Leadership Assessment (AOL) Model. Paper presented at the 2003 Servant Leadership Research Roundtable, Regent University, Virginia Beach, VA.
  • 19. Shockley-Zalabak P, Ellis K, Cesaria R. Measuring organizational trust. San Francisco, CA: IABC Research Foundation; 2000.
  • 20. Bal Taştan S, Isci E. Algılanan Sosyal Adalet, Benlik Kurguları Ve Adil Dünya İnancının Örgütsel Güven İle İlişkilerinin İncelenmesi: Kültürel Psikoloji Ve Sosyal Biliş Kuramı Açısından Bir Değerlendirme. "İş, Güç" Industrial Relations and Human Resources Journal. 2016; 18(3):133-158.
  • 21. Bromiley P, Cummings LL. The Organizational Trust Inventory (OTI). Roderick M Kramer, Tom R Tyler (eds), Trust in Organizations, Thousand Oaks, Sage; 1996.
  • 22. Kalemci Tüzün İ. Güven, Örgütsel Güven ve Örgütsel Güven Modelleri [Organizational Trust and Organizational Trust Models]. Karamanoğlu Mehmetbey Üniversitesi Sosyal ve Ekonomik Araştırmalar Dergisi. 2007; 2007(2):93-118.
  • 23. Anderson P, Cooper C, Layard R, Litchfield P, Jane-Llopis E. Well-being and global success-A report prepared by the World Economic Forum Global Agenda Council on health & well-being. World Econ Forum 2012: 5-8.
  • 24. Jiang Y, Chen W. Effects of Organizational Trust on Organizational Learning and Creativity, EURASIA Journal of Mathematics Science and Technology Education. 2017; 13(6):2057-2068. DOI: 10.12973/eurasia.2017.01213a
  • 25. Morreale SP, Shockley-Zalabak P. A Qualitative Study of Organizational Trust: Leaders’ Perceptions in Organizations in Poland and Russia. Intercultural Communication Studies. 2014; 23(2): 69-89. DOI: 10.1080/17475759.2014.989255
  • 26. Covey MR, Merrill R. The speed of trust: The one thing that changes everything. New York: Free Press; 2008.
  • 27. Paliszkiewicz J. Inter-organizational trust: Conceptualization and measurement. International Journal of Performance Measurement. 2011; 1: 15-28.
  • 28. Erben GS, Güneşer AB. The Relationship Between Paternalistic Leadership and Organizational Commitment: Investigating the Role of Climate Regarding Ethics. Journal of Business Ethics. 2008; 82:955–968.
  • 29. Cheng BS, Chou LF, W TY, Huang MP, Farh JL. Paternalistic Leadership and Subordinate Responses: Establishing A Leadership Model in Chinese Organizations. Asian Journal of Social Psychology. 2004; 7:89–117. DOI: 10.1111/j.1467-839X.2004.00137.x

Ayrıntılar

Birincil Dil İngilizce
Konular Sağlık Politikaları ve Hizmetleri
Bölüm Araştırma Makaleleri
Yazarlar

Gülfer BEKTAŞ (Sorumlu Yazar)
ACIBADEM MEHMET ALI AYDINLAR UNIVERSITY
0000-0002-0110-4181
Türkiye


Kubra KANATLI Bu kişi benim
Acibadem Health Group
0000-0003-4741-6575
Türkiye


Emre İŞCİ
MARMARA UNIVERSITY
0000-0001-5299-4770
Türkiye

Yayımlanma Tarihi 29 Eylül 2021
Başvuru Tarihi 24 Temmuz 2021
Kabul Tarihi 22 Eylül 2021
Yayınlandığı Sayı Yıl 2021, Cilt 12, Sayı 4

Kaynak Göster

EndNote %0 Acıbadem Üniversitesi Sağlık Bilimleri Dergisi The Impact of Paternalistic Leadership Behaviour on Organizational Trust among Healthcare Professionals %A Gülfer Bektaş , Kubra Kanatlı , Emre İşci %T The Impact of Paternalistic Leadership Behaviour on Organizational Trust among Healthcare Professionals %D 2021 %J Acıbadem Üniversitesi Sağlık Bilimleri Dergisi %P 1309-470X-1309-5994 %V 12 %N 4 %R doi: 10.31067/acusaglik.974079 %U 10.31067/acusaglik.974079