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The Impact of Job Satisfaction on Organizational Commitment Among Generation Y Healthcare Employees

Yıl 2021, Cilt 12, Sayı 4, 760 - 767, 29.09.2021
https://doi.org/10.31067/acusaglik.987838

Öz

Objective: This study reported on the knowledge on the factors impacting job satisfaction and organizational commitment in the healthcare sector. It critically examined the relationship between job satisfaction and organizational commitment among Generational Y healthcare workers. Methods: The study involved 236 healthcare professionals working in a private healthcare group in Istanbul, The primary method of data collection was a questionnaire composed of three sections. The first section recorded data concerning participants’ demographic information. The second and third sections aimed to assess the participant’s job satisfaction and organizational commitment by applying the Minnesota Job Satisfaction scale and the Organizational Commitment scale developed by Meyer and Allen. In data analysis and evaluations, frequency tables, central and prevalence criteria, Pearson's correlation test and simple linear regression analysis were employed and analysed in the SPSS 20 statistical package program. Results: Of 236 healthcare workers, 49.4% of the participants expressed that they have been working in the organization for 1 to 5 years. Among those healthcare workers who belonged to generation Y, a significant and positive relationship was found between job satisfaction and organizational commitment (r = 0.719, p = 0.000). Conclusion: Our study results demonstrated a positive and significant relationship between job satisfaction and their organizational commitment among Generation Y healthcare workers. Among the factors identified, it was observed that pecuniary and moral support received by employees have increased the perception of job satisfaction, whereas economic security and rewards associated with the employment strengthened organizational commitment. The study discussed human resources practices that will strengthen job satisfaction and organizational commitment.

Kaynakça

  • 1. Eris ED, Sural Ozer P., Timurcanday Ozmen ON, Cakir O and Tozkoparan G. Generation Y in Turkish Context: Multiple Foci Research. International Journal of Business and Management Studies. 2013; 5(1): 150-161.
  • 2. Kraus M. Comparing Generation X and Generation Y on their Preferred Emotional Leadership Style. Journal of Applied Leadership and Management. 2017; 5: 62-75.
  • 3. Sigri U and Basim N. An Analysis of Employees’ Levels of Job Satisfaction and Organizational Commitment: A Comparative Research in Public and Private Sector [in Turkish]. SÜ İİBF Sosyal ve Ekonomik Araştırmala Dergisi, 131-154.
  • 4. Kacmar MK and Carlson, DS. Antecedents and Consequences of Organizational Commitment: A Comparison of Two Scales. Educational & Psychological Measurement. 1999; 59(6).
  • 5. Carmeli A and Freund A. Work Commitment, Job Satisfaction and Job Performance: An Emperical Investigation. International Journal of Organization Theory and Behavior. 2004; 7(3): 289–303.
  • 6. Hajdukova A, Klementova J and Klementova J. The job satisfaction as a regulator of the working behaviour. Procedia - Social and Behavioral Sciences. 2015; 190: 471-476.
  • 7. Locke EA. The nature and causes of job satisfaction. In MD Dunnette (Ed), Handbook of industrial and organizational psychology. Chicago: Rand McNally,1967: 1297-1343.
  • 8. Hulin, CL and Judge TA. Job Attitudes. In WC Borman, DR Ilgen, RJ Klimoski (Eds), Handbook of psychology: Industrial and organizational psychology. Hoboken, NJ: Wiley;2003: 233-250.
  • 9. Judge TA and Klinger R. Job satisfaction: Subjective well-being at work. M Eid & RJ Larsen (Eds), The science of subjective well-being. Guilford Press; 2008: 393–413.
  • 10. Tengilimoğlu D. A Study on the Relationship Between Leadership Approaches and Job Satisfaction [in Turkish]. TicaretveTurizmEğitimFakültesiDergisi. 2005; (1): 23-45.
  • 11. Koç M, Öztürk L and Yıldırım A. A Study on Job Satisfaction and Organizational Commitment of Generations X and Y [in Turkish]. Research Journal of Business and Management. 2016; 3(2): 173-183.
  • 12. Koç H. Relationship Between Organizational Commitment and Loyalty [in Turkish]. Elektronik Sosyal Bilimler Dergisi. 2009; 8(28): 200-211.
  • 13. Ford R, Sivo S, Fottler M, Dickson D, Bradley K and Johnson L. Aligning Internal Organizational Factors with a Service Excellence Mission: An Exploratory Investigation in Healthcare. Health Care Management Review. 2006; 31(4): 259–269.
  • 14. Shouksmith G. Variables Related to Organizational Commitment in Health Professionals. Psychology Report. 1994; 74(3): 707–711.
  • 15. Tanner BM. An Analysis of The Relationships Among Job Satisfaction, Organizational Trust, and Organizational Commitment in An Acute Care Hospital. Unpublished Ph.D. dissertation, Faculty of Saybrook Graduate School and Research Center, San Francisco, CA; 2007.
  • 16. Torun Y and Çetin C. Evaluation of Organizational Cynicism on a Generational Basis [in Turkish]. İş ve İnsan Dergisi. 2015; 2(2): 137-146.
  • 17. Türker N and Öztür İ. Job Satisfaction and Organizational Commitments of Execution Protection Officers: An Example in Western Black Sea Division [in Turkish]. Karabük Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 2016; 2: 56-78.
  • 18. Aydogmus C. How to Satisfy Generation Y? The Roles of Personality and Emotional Intelligence. International Review of Management and Business Research. 2016; 5(4): 1342-1358.
  • 19. Gürbüz S. Intergenerational Differences: A myth or reality? [in Turkish]. İş ve İnsan Dergisi. 2015; 2(1): 39-57.
  • 20. Saracel N, Taşseven Ö and Kaynak E. Relationship of Job Satisfaction and Motivation in Generation Y Workers in Turkey [in Turkish]. Social Sciences Research Journal. 2016; 5(1): 50-79.
  • 21. Meyer JP and Allen N. Commitment to Organizations and Occupations: Extension and Test of a Three-Component Conceptualization. Journal of Applied Psychology. 1993; 78(4): 538-551.
  • 22. Weiss DJ, Dawis RV, England GW and Lofquist LH. Manual for the Minnesota SatisfactionQuestionnaire. Minnesota Studies in VocationalRehabilitation, Minneapolis: University of Minnesota, Industrial Relations Center; 1967: 22.
  • 23. Gemlik N, İlter P and Bektaş G. A QualitativeResearch on theExpectations of Generation Y HospitalManagers [in Turkish]. Sağlık Akademisi Dergisi. 2018; 5(2): 154-160.
  • 24. Şencan NS, Aydıntan B and Yeğenoğlu S. A Research Aimed at The Organizational Commitment and Job Satisfaction Of Managers Working in Turkish Drug Industry [in Turkish]. Gazi İktisat ve İşletme Dergisi. 2017; 3(2): 117-148.
  • 25. Tilev S and Beydağ K. Level of Job Satisfaction Among Nurses [in Turkish]. Sağlık ve Hemşirelik Yönetim Dergisi. 2014; 1(3): 140-147.
  • 26. Top M. The profile of physicians’ and nurses’ organizational commitment, organizational trust and job satisfaction [in Turkish]. İstanbul Üniversitesi İşletme Fakültesi Dergisi. 2012; 41(2): 258-277.
  • 27. Gider Ö, Şimşek G, Ocak S and Top M. Analysis of Organizational Commitment and Job Satisfaction in Hospital Organizations: A Study Based on Nurses And Medical Secretaries [in Turkish]. Öneri. 2011; 9(35): 93-101.
  • 28. Karahan A. A Research on Analyzing Relationship Between Leadership And Organizational Commitment In Turkey’s Hospitals [in Turkish]. Afyon Kocatepe Üniversitesi Sosyal Bilimler Dergisi. 2008; 10(1): 145-162.
  • 29. Tengilimoğlu D and Yiğit A. Determining the Effects of Leadership Behaviors on the JobSatisfaction of Personnel in Hospitals: A Field Study [in Turkish]. Hacettepe Sağlık İdaresi Dergisi. 2005; 8(3): 374-400.

Yıl 2021, Cilt 12, Sayı 4, 760 - 767, 29.09.2021
https://doi.org/10.31067/acusaglik.987838

Öz

Kaynakça

  • 1. Eris ED, Sural Ozer P., Timurcanday Ozmen ON, Cakir O and Tozkoparan G. Generation Y in Turkish Context: Multiple Foci Research. International Journal of Business and Management Studies. 2013; 5(1): 150-161.
  • 2. Kraus M. Comparing Generation X and Generation Y on their Preferred Emotional Leadership Style. Journal of Applied Leadership and Management. 2017; 5: 62-75.
  • 3. Sigri U and Basim N. An Analysis of Employees’ Levels of Job Satisfaction and Organizational Commitment: A Comparative Research in Public and Private Sector [in Turkish]. SÜ İİBF Sosyal ve Ekonomik Araştırmala Dergisi, 131-154.
  • 4. Kacmar MK and Carlson, DS. Antecedents and Consequences of Organizational Commitment: A Comparison of Two Scales. Educational & Psychological Measurement. 1999; 59(6).
  • 5. Carmeli A and Freund A. Work Commitment, Job Satisfaction and Job Performance: An Emperical Investigation. International Journal of Organization Theory and Behavior. 2004; 7(3): 289–303.
  • 6. Hajdukova A, Klementova J and Klementova J. The job satisfaction as a regulator of the working behaviour. Procedia - Social and Behavioral Sciences. 2015; 190: 471-476.
  • 7. Locke EA. The nature and causes of job satisfaction. In MD Dunnette (Ed), Handbook of industrial and organizational psychology. Chicago: Rand McNally,1967: 1297-1343.
  • 8. Hulin, CL and Judge TA. Job Attitudes. In WC Borman, DR Ilgen, RJ Klimoski (Eds), Handbook of psychology: Industrial and organizational psychology. Hoboken, NJ: Wiley;2003: 233-250.
  • 9. Judge TA and Klinger R. Job satisfaction: Subjective well-being at work. M Eid & RJ Larsen (Eds), The science of subjective well-being. Guilford Press; 2008: 393–413.
  • 10. Tengilimoğlu D. A Study on the Relationship Between Leadership Approaches and Job Satisfaction [in Turkish]. TicaretveTurizmEğitimFakültesiDergisi. 2005; (1): 23-45.
  • 11. Koç M, Öztürk L and Yıldırım A. A Study on Job Satisfaction and Organizational Commitment of Generations X and Y [in Turkish]. Research Journal of Business and Management. 2016; 3(2): 173-183.
  • 12. Koç H. Relationship Between Organizational Commitment and Loyalty [in Turkish]. Elektronik Sosyal Bilimler Dergisi. 2009; 8(28): 200-211.
  • 13. Ford R, Sivo S, Fottler M, Dickson D, Bradley K and Johnson L. Aligning Internal Organizational Factors with a Service Excellence Mission: An Exploratory Investigation in Healthcare. Health Care Management Review. 2006; 31(4): 259–269.
  • 14. Shouksmith G. Variables Related to Organizational Commitment in Health Professionals. Psychology Report. 1994; 74(3): 707–711.
  • 15. Tanner BM. An Analysis of The Relationships Among Job Satisfaction, Organizational Trust, and Organizational Commitment in An Acute Care Hospital. Unpublished Ph.D. dissertation, Faculty of Saybrook Graduate School and Research Center, San Francisco, CA; 2007.
  • 16. Torun Y and Çetin C. Evaluation of Organizational Cynicism on a Generational Basis [in Turkish]. İş ve İnsan Dergisi. 2015; 2(2): 137-146.
  • 17. Türker N and Öztür İ. Job Satisfaction and Organizational Commitments of Execution Protection Officers: An Example in Western Black Sea Division [in Turkish]. Karabük Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 2016; 2: 56-78.
  • 18. Aydogmus C. How to Satisfy Generation Y? The Roles of Personality and Emotional Intelligence. International Review of Management and Business Research. 2016; 5(4): 1342-1358.
  • 19. Gürbüz S. Intergenerational Differences: A myth or reality? [in Turkish]. İş ve İnsan Dergisi. 2015; 2(1): 39-57.
  • 20. Saracel N, Taşseven Ö and Kaynak E. Relationship of Job Satisfaction and Motivation in Generation Y Workers in Turkey [in Turkish]. Social Sciences Research Journal. 2016; 5(1): 50-79.
  • 21. Meyer JP and Allen N. Commitment to Organizations and Occupations: Extension and Test of a Three-Component Conceptualization. Journal of Applied Psychology. 1993; 78(4): 538-551.
  • 22. Weiss DJ, Dawis RV, England GW and Lofquist LH. Manual for the Minnesota SatisfactionQuestionnaire. Minnesota Studies in VocationalRehabilitation, Minneapolis: University of Minnesota, Industrial Relations Center; 1967: 22.
  • 23. Gemlik N, İlter P and Bektaş G. A QualitativeResearch on theExpectations of Generation Y HospitalManagers [in Turkish]. Sağlık Akademisi Dergisi. 2018; 5(2): 154-160.
  • 24. Şencan NS, Aydıntan B and Yeğenoğlu S. A Research Aimed at The Organizational Commitment and Job Satisfaction Of Managers Working in Turkish Drug Industry [in Turkish]. Gazi İktisat ve İşletme Dergisi. 2017; 3(2): 117-148.
  • 25. Tilev S and Beydağ K. Level of Job Satisfaction Among Nurses [in Turkish]. Sağlık ve Hemşirelik Yönetim Dergisi. 2014; 1(3): 140-147.
  • 26. Top M. The profile of physicians’ and nurses’ organizational commitment, organizational trust and job satisfaction [in Turkish]. İstanbul Üniversitesi İşletme Fakültesi Dergisi. 2012; 41(2): 258-277.
  • 27. Gider Ö, Şimşek G, Ocak S and Top M. Analysis of Organizational Commitment and Job Satisfaction in Hospital Organizations: A Study Based on Nurses And Medical Secretaries [in Turkish]. Öneri. 2011; 9(35): 93-101.
  • 28. Karahan A. A Research on Analyzing Relationship Between Leadership And Organizational Commitment In Turkey’s Hospitals [in Turkish]. Afyon Kocatepe Üniversitesi Sosyal Bilimler Dergisi. 2008; 10(1): 145-162.
  • 29. Tengilimoğlu D and Yiğit A. Determining the Effects of Leadership Behaviors on the JobSatisfaction of Personnel in Hospitals: A Field Study [in Turkish]. Hacettepe Sağlık İdaresi Dergisi. 2005; 8(3): 374-400.

Ayrıntılar

Birincil Dil İngilizce
Konular Sağlık Politikaları ve Hizmetleri
Bölüm Araştırma Makaleleri
Yazarlar

Gülfer BEKTAŞ (Sorumlu Yazar)
ACIBADEM MEHMET ALI AYDINLAR UNIVERSITY
0000-0002-0110-4181
Türkiye


Volkan MISIRLIOĞLU
Acıbadem Sağlık Grubu
0000-0002-3399-289X
Türkiye


Emre İŞCİ
MARMARA ÜNİVERSİTESİ, SAĞLIK BİLİMLERİ FAKÜLTESİ
0000-0001-5299-4770
Türkiye

Yayımlanma Tarihi 29 Eylül 2021
Başvuru Tarihi 27 Ağustos 2021
Kabul Tarihi 2 Eylül 2021
Yayınlandığı Sayı Yıl 2021, Cilt 12, Sayı 4

Kaynak Göster

EndNote %0 Acıbadem Üniversitesi Sağlık Bilimleri Dergisi The Impact of Job Satisfaction on Organizational Commitment Among Generation Y Healthcare Employees %A Gülfer Bektaş , Volkan Mısırlıoğlu , Emre İşci %T The Impact of Job Satisfaction on Organizational Commitment Among Generation Y Healthcare Employees %D 2021 %J Acıbadem Üniversitesi Sağlık Bilimleri Dergisi %P 1309-470X-1309-5994 %V 12 %N 4 %R doi: 10.31067/acusaglik.987838 %U 10.31067/acusaglik.987838