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ORGANIZATIONAL RESILIENCE PERCEPTION OF HEALTH CARE PERSONNEL DURING THE COVID-19 PANDEMIC

Yıl 2021, Cilt: 7 Sayı: 1, 79 - 91, 29.06.2021

Deniz Yüksel Birgül Yabana Kiremit Gizem Zevde Aydın

https://doi.org/10.29131/uiibd.943983
Cited By: 2

Öz

Covid-19 virüsü hızla dünyaya yayılmış ve dünyayı dolayısıyla da organizasyonları etkileyen tehditlerden biri haline gelmiştir. Covid-19 pandemisi hala devam etmekte ve kurumlar yeni normale uyum sağlamakta zorlanmaktadır. Çalışma ile, sağlık çalışanlarının Covid-19 pandemisi sürecinde çalıştıkları kuruma yönelik örgütsel dayanıklılık algılarını ölçmek amaçlanmıştır. Tanımlayıcı nitelikteki bu çalışmanın örneklemini bir üniversite hastanesinde çalışan 200 sağlık personeli oluşturmaktadır. Veriler, sağlık çalışanlarının sosyodemografik özelliklerini ve Örgütsel Dayanıklılık Ölçeğini içeren bir anketle toplanmıştır. Elde edilen veriler ortalamalar ve yüzde dağılımları, parametrik ve parametrik olmayan testler kullanılarak yorumlanmıştır. Covid-19 salgını sırasında iş organizasyonu ile ilgili yapılacak değişiklikler hakkında bilgilendirilme sorusuna cevap veren katılımcıların örgütsel dayanıklılık puanları ile diğerleri arasında istatistiksel olarak anlamlı bir fark bulunmuştur (p = 0,001). Benzer şekilde Covid-19 salgını nedeniyle hastane yönetiminden görevden ayrılma talebinde bulunan katılımcılarla bulunmayanların örgütsel dayanıklılık puanları arasında istatistiksel olarak anlamlı bir fark bulunmuştur (p = 0,005). Sağlık kurumları, salgının şiddetini azaltmak ve krize rağmen süreci iyileştirmek için büyük destek sağlamaktadır. Sağlıklı ve dayanıklı sağlık kurumları, kriz süreçlerini hızlı bir şekilde öğrenme fırsatlarına dönüştürmelidir.

Anahtar Kelimeler

Covid-19 virüsü Covid-19 virüsü Hastane Sağlık çalışanı Dayanıklılık Organizasyon

Kaynakça

  • Akgün, A.E., & Keskin, H. (2014). Organisational resilience capacity and firm product innovativeness and performance. International Journal of Production Research, 52(23), 6918-6937.
  • Aşkın, R., Bozkurt, Y., & Zeybek Z. (2020). Covid-19 Pandemic: Psychological Effects and Therapeutic Interventions. Istanbul Commerce University Journal of Social Sciences Covid-19 Social Sciences Special Issue, 19 (37) Spring (Special Addition), 304-318
  • Benard, B., (1991). Fostering resiliency in kids: Protective factors in the family, school and community. Portland, Oregon, Western Center for Drug-Free Schools and Communities.
  • Bruneau, M., Chang, S.E., Eguchi, R. T., Lee, G.C., O’Rourke, T. D., Reinhorn, A.M., Shinozuka, M., Tierney, K., Wallace, W.A. & Von Winterfeldt, D. (2003). A framework to quantitatively assess and enhance the seismic resilience of communities. Earthquake Spectra, 19(4), 733-752.
  • Çalışkan, A. ve Pekkan, N.Ü. (2016). Örgütsel sessizliğin iş performansına etkisi: etik ikliminin aracılık rolü. Türk Sosyal Bilimler Araştırmaları Dergisi 2(1), 1-19.
  • Duchek, S. (2019), “Organizational resilience: a capability-based conceptualization”, Business Research, Vol. 13 No.1, s.215-246, doi:10.1007 / s40685-019-0085-7.
  • Gültekin, G.S. (2019). The Mediating Role of Organizational Resilience in the Relationship Between Organizational Blindness and Organizational Sustainability in Higher Education. Bolu Abant İzzet Baysal University, Institute of Educational Sciences, PhD thesis. Pg.59.
  • Heath, C., Sommerfield, A., & von Ungern‐Sternberg, B. S. (2020). Resilience strategies to manage psychological distress among healthcare workers during the COVID‐19 pandemic: a narrative review. Anaesthesia, 75(10), 1364-1371
  • Huang, W., Chen, S., & Nguyen, L. T. (2020). Corporate Social Responsibility and Organizational Resilience to COVID-19 Crisis: An Empirical Study of Chinese Firms. Sustainability, 12(21), 8970.
  • Irshad, M., Khattak, SA, Hassan, MM, Majeed, M. & Bashir, S. (2021). Withdrawn: How the perceived Covid-19 threat causes turnover intention among Pakistani nurses: A moderation and mediation analysis. International Journal of Mental Health Nursing,30 (1), 350. https://doi.org/10.1111/inm.12775
  • Jamrog, Jay J., Mccann, Joseph E., Lee, James M., Morrıson, Carol L., Selsky, John W., & Vıckers, Mark (2006). Agility and Resilience In The Face Of Continuous Change: A Global Study of Current Trends and Future Possibilities 2006-2016, American Management Association.
  • Jovanović, A., Klimek, P., Renn, O., Schneider, R., Øien, K., Brown, J., & Rosen, T. (2020). Assessing resilience of healthcare infrastructure exposed to COVID-19: Emerging risks, resilience indicators, interdependencies and international standards. Environment Systems & Decisions, 1.
  • Kantur, D., & İşeri-Say, A. (2015). Measuring organizational resilience: A scale development. Journal of Business Economics and Finance, 4(3), 456-472.
  • Kumbalı, H.Ç. (2018). Knowledge Management and Organizational Resilience Relationship According to Organizational Structure. Pamukkale University Institute of Social Sciences PhD Thesis. Pg.58.
  • Lee, Amy V., Vargo, John, & Seville, Erica (2013) Developing A Tool To Measure and Compare Organizations’ Resilience, Natural Hazards Review, 14, 29-41.
  • Leflar, J. J., & Siegel, M. H. (2013). Organizational Resilience: Managing the Risks of Disruptive Events-A Practitioner’s Guide. CRC Press.
  • Lengnick-Hall, Cynthia A., Tammy E. B., & Mark L. Lengnick-Hall. “Developing A Capacity For Organizational Resilience Through Strategic Human Resource Management”, Human Resource Management Review, 21(3), 2011, 243-255
  • Mallak L.A. (1998a). Putting Organizational Resilience to Work. Industrial Management. 40,8-14
  • Mallak, L.A. (1998b). Measuring resilience in health care provider organizations. Health Manpower Management, 24(4), 148-152.
  • Moore, K. S., Hemmer, C. R., Taylor, J. M., & Malcom, A. R. (2021). Nursing Professionals’ Stress Level During COVID-19: A Looming Workforce Issue. The Journal for Nurse Practitioners.
  • Ngoc Su, D., Luc Tra, D., Thi Huynh, H. M., Nguyen, H. H. T., & O’Mahony, B. (2021). Enhancing resilience in the Covid-19 crisis: lessons from human resource management practices in Vietnam. Current Issues in Tourism, 1-17.
  • Orth, D., & Schuldis, P.M. (2021), "Organizational learning and unlearning capabilities for resilience during COVID-19", The Learning Organization, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TLO-07-2020-0130
  • Özbudak, E.Ç., & Işık, İ. (2020). Organizational Traumas: Perceived Trauma Risk in White Collar Workers and Its Relation to Organizational Resilience. Cyprus Turkish Journal of Psychiatry and Psychology 2(2), 97-105.
  • Özdemir S. (2020). A Research on the Effects of the Effectiveness of HRM Practices on Organizational Resilience and Agility. Çanakkale Onsekiz Mart University Graduate Education Institute, Department of Business Administration, PhD Thesis. Page.1-2.
  • Pal, R., Torstensson, H., & Mattila, H. (2014). "Antecedents of Organizational Resilience in Economis Crises: An Empirical Study of Swedish Textile and Clothing SMEs", International Journal of Production Economics, 147, 410-428.
  • Pathak, D., & Joshi, G. (2020). Impact of psychological capital and life satisfaction on organizational resilience during COVID-19: Indian tourism insights. Current Issues in Tourism, 1-18.
  • Rai, S. S., Rai, S., & Singh, N. K. (2021). Organizational resilience and social-economic sustainability: COVID-19 perspective. Environment, Development and Sustainability, 1-18.
  • Ruiz-Martin C., López-Paredes, A., & Wainer, G. (2018). What we know and do not know about organizational resilience. International Journal of Production Management and Engineering. 6(1):11-28. doi:10.4995/ijpme.2018.7898
  • Sahebjamnia, N., Tarabi, S.A., & Mansouri, S.A. (2018). Building organizational resilience in the face of multiple disruptions. International Journal of Production Economics, 197, 63-83.
  • Salanova, M. (2020). How to survive Covid-19? Notes from organisational resilience (¿ Cómo sobrevivir al Covid-19? Apuntes desde la resiliencia organizacional). International Journal of Social Psychology, 35(3), 670-676.
  • Sutcliffe, K.M., & Vogus, T.J. (2003). Organizing For Resilience, (Ed. K. Cameron; J. E. Dutton; R. E. Quinn) Positive Organizational Leadership, 94- 110, Borret Koehler: San Francisco .
  • Şahin, Y. (2015). The Investigation of the Level of Obsessions in terms of General Anxiety, Self-Perception and Psychological Resilience of People According to their Education Levels, Gender and Their Siblings (Thesis), Beykent University / Institute of Social Sciences, Department of Psychology, Istanbul.
  • T.R. Ministry of Health, General Directorate of Public Health. COVID-19 (SARS-CoV-2 Infection) General Information, Epidemiology and Diagnosis. 29 June 2020 Ankara. pg.5
  • TMA (Turkish Medical Association) (2020). Risk Assessment Regarding Exposure of Healthcare Professionals to Covid-19 Virus. Access Adress:https://www.ttb.org.tr/form/index.php/974687
  • Vercio, C., Loo, L. K., Green, M., Kim, D. I., & Beck Dallaghan, G. L. (2021). Shifting Focus from Burnout and Wellness toward Individual and Organizational Resilience. Teaching and Learning in Medicine, 1-9. Yaşayanlar E. Comparison of the Psychological Resilience of Married and Divorced Individuals (Thesis), Nişantaşı University Institute of Social Sciences, Department of Psychology, Master Thesis, Istanbul, 2018
  • Yıldırım, M., Arslan, G., & Özaslan, A. (2020). Perceived Risk and Mental Health Problems among Healthcare Professionals during COVID-19 Pandemic: Exploring the Mediating Effects of Resilience and Coronavirus Fear. Int J Ment Health Addiction. https://doi.org/10.1007/s11469-020-00424-8

ORGANIZATIONAL RESILIENCE PERCEPTION OF HEALTH CARE PERSONNEL DURING THE COVID-19 PANDEMIC

Yıl 2021, Cilt: 7 Sayı: 1, 79 - 91, 29.06.2021

Deniz Yüksel Birgül Yabana Kiremit Gizem Zevde Aydın

https://doi.org/10.29131/uiibd.943983
Cited By: 2

Öz

Covid-19 has spread all over the globe rapidly and has been one of the threats affecting the world thereby organizations. The covid-19 pandemic has still been going on, and institutions have struggled to adapt to the new normal. This study aims to measure organizational resilience perceptions of healthcare professionals towards the institution they work during the Covid-19 pandemic process. The sample of this descriptive study was consisted of 200 healthcare personnel working at a university hospital. Data were collected with a questionnaire including healthcare personnels’ sociodemographic characteristics and the Organizational Resilience Scale. The data were interpreted as numbers, means, and percentage distributions, parametric and nonparametric tests. There is a significant difference between the participants' organizational resilience scores who answered the question about being informed about the changes to be made regarding their work organization during the Covid-19 outbreak and the others (p=0.001). Similarly, there is a significant difference between organizational resilience scores of the participants who have requested to be dismissed due to the covid-19 outbreak from their duty from the management and the ones who have not (p=0.005). Healthcare institutions offer great support to reduce the severity of the epidemic and improve the process despite the crisis. Accordingly, healthy and resilient healthcare institutions must quickly turn crisis processes into learning opportunities.

Anahtar Kelimeler

Covid 19 virus Hospital Health personal, reseillience organization

Kaynakça

  • Akgün, A.E., & Keskin, H. (2014). Organisational resilience capacity and firm product innovativeness and performance. International Journal of Production Research, 52(23), 6918-6937.
  • Aşkın, R., Bozkurt, Y., & Zeybek Z. (2020). Covid-19 Pandemic: Psychological Effects and Therapeutic Interventions. Istanbul Commerce University Journal of Social Sciences Covid-19 Social Sciences Special Issue, 19 (37) Spring (Special Addition), 304-318
  • Benard, B., (1991). Fostering resiliency in kids: Protective factors in the family, school and community. Portland, Oregon, Western Center for Drug-Free Schools and Communities.
  • Bruneau, M., Chang, S.E., Eguchi, R. T., Lee, G.C., O’Rourke, T. D., Reinhorn, A.M., Shinozuka, M., Tierney, K., Wallace, W.A. & Von Winterfeldt, D. (2003). A framework to quantitatively assess and enhance the seismic resilience of communities. Earthquake Spectra, 19(4), 733-752.
  • Çalışkan, A. ve Pekkan, N.Ü. (2016). Örgütsel sessizliğin iş performansına etkisi: etik ikliminin aracılık rolü. Türk Sosyal Bilimler Araştırmaları Dergisi 2(1), 1-19.
  • Duchek, S. (2019), “Organizational resilience: a capability-based conceptualization”, Business Research, Vol. 13 No.1, s.215-246, doi:10.1007 / s40685-019-0085-7.
  • Gültekin, G.S. (2019). The Mediating Role of Organizational Resilience in the Relationship Between Organizational Blindness and Organizational Sustainability in Higher Education. Bolu Abant İzzet Baysal University, Institute of Educational Sciences, PhD thesis. Pg.59.
  • Heath, C., Sommerfield, A., & von Ungern‐Sternberg, B. S. (2020). Resilience strategies to manage psychological distress among healthcare workers during the COVID‐19 pandemic: a narrative review. Anaesthesia, 75(10), 1364-1371
  • Huang, W., Chen, S., & Nguyen, L. T. (2020). Corporate Social Responsibility and Organizational Resilience to COVID-19 Crisis: An Empirical Study of Chinese Firms. Sustainability, 12(21), 8970.
  • Irshad, M., Khattak, SA, Hassan, MM, Majeed, M. & Bashir, S. (2021). Withdrawn: How the perceived Covid-19 threat causes turnover intention among Pakistani nurses: A moderation and mediation analysis. International Journal of Mental Health Nursing,30 (1), 350. https://doi.org/10.1111/inm.12775
  • Jamrog, Jay J., Mccann, Joseph E., Lee, James M., Morrıson, Carol L., Selsky, John W., & Vıckers, Mark (2006). Agility and Resilience In The Face Of Continuous Change: A Global Study of Current Trends and Future Possibilities 2006-2016, American Management Association.
  • Jovanović, A., Klimek, P., Renn, O., Schneider, R., Øien, K., Brown, J., & Rosen, T. (2020). Assessing resilience of healthcare infrastructure exposed to COVID-19: Emerging risks, resilience indicators, interdependencies and international standards. Environment Systems & Decisions, 1.
  • Kantur, D., & İşeri-Say, A. (2015). Measuring organizational resilience: A scale development. Journal of Business Economics and Finance, 4(3), 456-472.
  • Kumbalı, H.Ç. (2018). Knowledge Management and Organizational Resilience Relationship According to Organizational Structure. Pamukkale University Institute of Social Sciences PhD Thesis. Pg.58.
  • Lee, Amy V., Vargo, John, & Seville, Erica (2013) Developing A Tool To Measure and Compare Organizations’ Resilience, Natural Hazards Review, 14, 29-41.
  • Leflar, J. J., & Siegel, M. H. (2013). Organizational Resilience: Managing the Risks of Disruptive Events-A Practitioner’s Guide. CRC Press.
  • Lengnick-Hall, Cynthia A., Tammy E. B., & Mark L. Lengnick-Hall. “Developing A Capacity For Organizational Resilience Through Strategic Human Resource Management”, Human Resource Management Review, 21(3), 2011, 243-255
  • Mallak L.A. (1998a). Putting Organizational Resilience to Work. Industrial Management. 40,8-14
  • Mallak, L.A. (1998b). Measuring resilience in health care provider organizations. Health Manpower Management, 24(4), 148-152.
  • Moore, K. S., Hemmer, C. R., Taylor, J. M., & Malcom, A. R. (2021). Nursing Professionals’ Stress Level During COVID-19: A Looming Workforce Issue. The Journal for Nurse Practitioners.
  • Ngoc Su, D., Luc Tra, D., Thi Huynh, H. M., Nguyen, H. H. T., & O’Mahony, B. (2021). Enhancing resilience in the Covid-19 crisis: lessons from human resource management practices in Vietnam. Current Issues in Tourism, 1-17.
  • Orth, D., & Schuldis, P.M. (2021), "Organizational learning and unlearning capabilities for resilience during COVID-19", The Learning Organization, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TLO-07-2020-0130
  • Özbudak, E.Ç., & Işık, İ. (2020). Organizational Traumas: Perceived Trauma Risk in White Collar Workers and Its Relation to Organizational Resilience. Cyprus Turkish Journal of Psychiatry and Psychology 2(2), 97-105.
  • Özdemir S. (2020). A Research on the Effects of the Effectiveness of HRM Practices on Organizational Resilience and Agility. Çanakkale Onsekiz Mart University Graduate Education Institute, Department of Business Administration, PhD Thesis. Page.1-2.
  • Pal, R., Torstensson, H., & Mattila, H. (2014). "Antecedents of Organizational Resilience in Economis Crises: An Empirical Study of Swedish Textile and Clothing SMEs", International Journal of Production Economics, 147, 410-428.
  • Pathak, D., & Joshi, G. (2020). Impact of psychological capital and life satisfaction on organizational resilience during COVID-19: Indian tourism insights. Current Issues in Tourism, 1-18.
  • Rai, S. S., Rai, S., & Singh, N. K. (2021). Organizational resilience and social-economic sustainability: COVID-19 perspective. Environment, Development and Sustainability, 1-18.
  • Ruiz-Martin C., López-Paredes, A., & Wainer, G. (2018). What we know and do not know about organizational resilience. International Journal of Production Management and Engineering. 6(1):11-28. doi:10.4995/ijpme.2018.7898
  • Sahebjamnia, N., Tarabi, S.A., & Mansouri, S.A. (2018). Building organizational resilience in the face of multiple disruptions. International Journal of Production Economics, 197, 63-83.
  • Salanova, M. (2020). How to survive Covid-19? Notes from organisational resilience (¿ Cómo sobrevivir al Covid-19? Apuntes desde la resiliencia organizacional). International Journal of Social Psychology, 35(3), 670-676.
  • Sutcliffe, K.M., & Vogus, T.J. (2003). Organizing For Resilience, (Ed. K. Cameron; J. E. Dutton; R. E. Quinn) Positive Organizational Leadership, 94- 110, Borret Koehler: San Francisco .
  • Şahin, Y. (2015). The Investigation of the Level of Obsessions in terms of General Anxiety, Self-Perception and Psychological Resilience of People According to their Education Levels, Gender and Their Siblings (Thesis), Beykent University / Institute of Social Sciences, Department of Psychology, Istanbul.
  • T.R. Ministry of Health, General Directorate of Public Health. COVID-19 (SARS-CoV-2 Infection) General Information, Epidemiology and Diagnosis. 29 June 2020 Ankara. pg.5
  • TMA (Turkish Medical Association) (2020). Risk Assessment Regarding Exposure of Healthcare Professionals to Covid-19 Virus. Access Adress:https://www.ttb.org.tr/form/index.php/974687
  • Vercio, C., Loo, L. K., Green, M., Kim, D. I., & Beck Dallaghan, G. L. (2021). Shifting Focus from Burnout and Wellness toward Individual and Organizational Resilience. Teaching and Learning in Medicine, 1-9. Yaşayanlar E. Comparison of the Psychological Resilience of Married and Divorced Individuals (Thesis), Nişantaşı University Institute of Social Sciences, Department of Psychology, Master Thesis, Istanbul, 2018
  • Yıldırım, M., Arslan, G., & Özaslan, A. (2020). Perceived Risk and Mental Health Problems among Healthcare Professionals during COVID-19 Pandemic: Exploring the Mediating Effects of Resilience and Coronavirus Fear. Int J Ment Health Addiction. https://doi.org/10.1007/s11469-020-00424-8
Toplam 36 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Deniz Yüksel 0000-0001-5902-0426

Birgül Yabana Kiremit 0000-0001-7729-5685

Gizem Zevde Aydın 0000-0002-8249-6788

Yayımlanma Tarihi 29 Haziran 2021
Gönderilme Tarihi 27 Mayıs 2021
Kabul Tarihi 16 Haziran 2021
Yayımlandığı Sayı Yıl 2021 Cilt: 7 Sayı: 1

Kaynak Göster

APA Yüksel, D., Yabana Kiremit, B., & Aydın, G. Z. (2021). ORGANIZATIONAL RESILIENCE PERCEPTION OF HEALTH CARE PERSONNEL DURING THE COVID-19 PANDEMIC. Uluslararası İktisadi Ve İdari Bilimler Dergisi, 7(1), 79-91. https://doi.org/10.29131/uiibd.943983

Cited By

COVID- 19 RİSK ALGISININ İŞTEN AYRILMA NİYETİNE ETKİSİNDE ÖRGÜTSEL DAYANIKLILIK VE DURUMLUK KAYGININ ROLÜ: BİR AMPİRİK ÇALIŞMA
Sosyal Bilimler Araştırmaları Dergisi
https://doi.org/10.48145/gopsbad.1062409
Covid-19 Pandemi Döneminde Eğitim Kurumlarında Örgütsel Dayanıklılık ve Örgütsel Sağlık İlişkisi
İnönü Üniversitesi Eğitim Fakültesi Dergisi
https://doi.org/10.17679/inuefd.1062251
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